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Phone with lock symbol on it in front of an open laptop

Digital Deception: How to Identify and Avoid Online Banking Scams

Staying Safe Online

In the digital age, banking has never been more convenient. But with this convenience comes a new wave of cyber threats that can catch even the savviest of us off guard. Online banking scams are on the rise, and it’s crucial to stay one step ahead. Let’s dive into the murky waters of digital deception and learn how to keep your finances secure.

The Latest Online Banking Scams 

Scammers are constantly finding new ways to trick us. Here are some of the latest and most common tactics we’ve seen:

  1. Investment Scams: These scams top the list with reported losses in the billions, where fraudsters lure victims with promises of high returns on investments.
  2. Impersonation Scams: Scammers impersonate business or government officials to steal money or personal information, often using intimidation tactics.
  3. Payment Method Scams: Fraudsters prefer bank transfers and cryptocurrency for scam payments, leading to significant losses for victims. They will even use peer-to-peer payment apps like Zelle.
  4. Social Media Scams: A large portion of scams originate on social media platforms, with scammers using fake profiles or ads to deceive users. In fact, the Better Business Bureau (BBB) 2022 Online Scams Report found that many people commonly found themselves the victims of a scam after trying to buy a puppy online. This was due to scammers purchasing ads for their fake e-commerce websites for social media. Around 44% of social media scams from January to June of 2023 were connected to online shopping.
  5. AI-Powered Scams: Artificial intelligence is being used to create convincing phishing messages and deepfakes, making scams more believable.
  6. Student Loan Forgiveness Scams: Scammers exploit the confusion around student loan forgiveness programs to trick victims into paying fake fees or sharing personal information.
  7. Phone Scams: Including robocalls and impersonators, phone scams use smartphones’ capabilities to install malware or extract personal data.
  8. Job Scams: Offering fake employment opportunities, scammers may ask for personal information or payment to “secure” a job.
  9. Money-Making Opportunity Scams: Victims are enticed with the prospect of easy money, only to find themselves defrauded.
  10. Prize and Grant Scams: Scammers promise fake prizes or grants, requesting payment or personal details to claim the supposed reward.

Recognizing the Red Flags 

So, how can you spot these scams? Here are some telltale signs:

  • Urgency: Scammers often create a sense of urgency, pressuring you to act quickly.
  • Unsolicited contact: Be wary of unexpected calls, emails, or texts asking for personal information.
  • Suspicious links: Hover over links to see where they really lead before clicking.
  • Requests for sensitive information: Your bank will never ask for your password or PIN via email or text.

Avoiding the Traps 

Here are some practical steps to protect yourself:

  • Secure your devices: Use reputable antivirus software and keep it updated.
  • Be skeptical: If something feels off, trust your instincts and verify through official channels.
  • Strong passwords: Create complex passwords and change them regularly.
  • Monitor your accounts: Regularly check your bank statements for any unauthorized transactions.

We’re Your Shield Against Scams 

At Peoples Bank and Trust, we’re committed to your financial safety. Our security measures and vigilant fraud monitoring are like a digital fortress around your finances. We’re here to educate and empower you, so you can bank online with confidence. Remember, if you ever have doubts about the legitimacy of a communication, reach out to us directly. Your peace of mind is our top priority.

Stay informed, stay skeptical, and stay safe. With the right knowledge and tools, you can protect yourself from the digital deceivers looking to disrupt your financial harmony.

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White piggie bank with white airplane above it on blue background

Summer Travels: Protecting Your Finances On the Go

Staying Safe Abroad

Summer is here, and with it comes the thrill of new adventures and the allure of distant horizons. But as we pack our bags and set out to make memories, it’s vital to remember that our financial security should travel with us. From the sun-drenched shores to the vibrant pulse of city life, ensuring the safety of your finances is as important as your itinerary. Here’s how you can protect your financial well-being while savoring the joys of summer travel.

Before You Go

There are a few steps you can take to make sure you’re secured and well prepared for your trip, so be sure to:

  • Update your device: Make sure your smartphone, tablet, or laptop, and any apps are updated to the latest software as this will improve your device’s ability to defend against malware.
  • Back up your information: Perform a backup of your photos, videos, contacts, and any other important information.
  • Enable ‘Find My Device’: Whether you’re an Android or iOS user, make sure to enable the ‘Find My Device’ feature on all your devices. This will allow you to find your device, like your phone, laptop or tablet, as well as disable it or wipe it remotely.
  • Lock it up: If your devices do not have passwords on them, it’s time to enable a strong PIN or password! Get into the habit of locking all your devices before you stop using them to ensure no one has time to steal information.

Using Public Wi-Fi Wisely 

Public Wi-Fi is a traveler’s best friend for staying connected, but it’s also a playground for cybercriminals. To stay safe:

Handling Cash and Credit Cards 

Cash is king in many places, but carrying too much can be risky. Credit cards, on the other hand, offer convenience and security. Here’s how to manage both:

  • Divide and conquer: Keep a small amount of cash handy and stash the rest in a secure spot like a money belt or hotel safe.
  • Notify your bank: Inform your bank of your travel plans to prevent any blocks on your cards due to unusual activity.
  • Choose credit over debit: Credit cards offer better protection against fraud, chargebacks, and often come with travel insurance benefits.

Stay Alert with Mobile Notifications

  • Download your bank or card’s app: Before you travel, download your credit/debit card or bank’s app to have easy access to your account.
  • Enable notifications: Set up instant alerts to be notified on your phone whenever your card is charged, giving you real-time updates on your spending and immediate notice of unauthorized use.

In Case of Lost or Stolen Items 

Theft or loss can happen to anyone. If you find yourself in this unfortunate situation:

  • Act fast: Report any stolen items to local authorities and your bank immediately.
  • Document everything: Keep copies of important documents and receipts, which will be helpful when filing claims.
  • Use credit card benefits: Many credit cards offer protection for lost or stolen items, so be sure to leverage these features.

Why Credit is Better Than Debit 

When traveling, credit cards are your financial armor. They offer:

  • Fraud protection: Credit cards limit your liability on fraudulent charges.
  • Chargeback options: If services aren’t rendered, you can dispute charges more easily than with debit cards.
  • Rewards and perks: Earn points, miles, or cashback on your travel expenses, which can be used for future adventures.

We’re Your Trusted Travel Partner

At Peoples Bank and Trust, we understand the importance of financial security during your travels. Our range of credit card options is designed to provide you with peace of mind, so you can focus on making memories. Before you pack your bags, visit Peoples Bank and Trust to find the perfect travel companion in our credit card offerings.

Enjoy your summer travels with confidence, knowing that Peoples Bank & Trust has got your back every step of the way.

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Bob Hall

BOB HALL HONORED FOR 48 YEARS OF SERVICE AS MEMBER OF PEOPLES BANK & TRUST CO. BOARD OF DIRECTORS

Bob Hall was honored for his 48 years of service on the Peoples Bank & Trust Co. Board of Directors at the company Christmas party on December 4th. He will be retiring from the Board of Directors at the end of 2021.

Hall joined the board in 1973, and during his tenure oversaw the expansion of Peoples Bank & Trust from Hawk Point into Troy as well as the addition of 10 other branches throughout Lincoln, Pike and St. Charles Counties.

“The total asset size of Peoples Bank & Trust was $10 million when I joined the board and today it is over $700 million,” said Hall. “I am thankful for my time with this great organization, and I look forward to seeing continued success from Peoples Bank.”

In addition to Hall’s service to Peoples Bank & Trust, he also served on the board of Lincoln County Bancorp and was Chairman of the Board of Exchange Bank of Northeast Missouri.

Outside of his role as director, Bob is the President of Hall Enterprises and can be found most days working at Hall Trailer Sales. He’s an active member of the Troy community having held the positions of President for the Kiwanis and Troy Chamber of Commerce as well as a served as an Alderman for the City of Troy and member of the Lincoln County R-3 School Board. Bob is an active member of the Troy Rotary Club and can be heard regularly on the local radio stations announcing the Troy Trojan Basketball games where he has lovingly been given the title of “Mr. Trojan Basketball.”

“Those of us that know Bob personally admire him not only for his business efforts, but also for his personal lifetime values as a devoted family man and member of this community” said Justin St. Pierre, President/CEO of Peoples Bank & Trust. “I wish Bob well and am confident the community will continue to benefit from his valued leadership.”

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PEOPLES BANK & TRUST CO. ANNOUNCES CHANGE IN LEADERSHIP

Peoples Bank & Trust Co. announced David W. Thompson is retiring as bank President and CEO. He will be succeeded by Justin St. Pierre, who most recently served as President of Lincoln County Bancorp. St. Pierre officially took on his new duties Jan. 1, 2019. However, to ensure a seamless transition, Thompson will remain working for a brief time before retiring from the bank on March 29, 2019. Thompson will retain his positions as Chairman of the Board of Directors for Lincoln County Bancorp and Peoples Bank & Trust Co. Scott Hufty has been selected for the office of President of Lincoln County Bancorp having served as Senior Accountant of Lincoln County Bancorp for the last 14 years.

“Now is the time for me to step aside and allow the next generation of bankers to take the helm,” said Thompson. “I have for several years been mentoring and training a team of wonderful individuals who are more than capable of advancing community banking to the next levels. They will serve Peoples Bank & Trust and Lincoln County Bancorp with distinction.”

Thompson, who joined Peoples Bank & Trust in 1977, has been a driving force in transforming Peoples Bank & Trust as a community bank with long-term, sustainable success. Under Thompson’s leadership, Peoples Bank has grown to $480 million in assets and expanded to a seven-branch bank with an eighth location opening in Cottleville, MO in Fall of 2019.

In addition to his leadership roles in the bank, Thompson has also devoted countless hours to many community and banking organizations including serving as Past President and Director of Missouri Independent Banker Association, Past Regent President and Regent of the Paul W. Barrett, Jr. School of Banking, Independent Community Bankers of America Committee Member, a founding board member of Lincoln County Missouri Habitat for Humanity, Director of the Lincoln County Resource Board and Director of the Mercy Health Foundation Board. In addition, Thompson was presented with the Troy Chamber of Commerce Man of the Year Award in 2018, in acknowledgment of his contributions to his local community.

In reflecting on his career, Thompson is most proud of the friendships he has gained over the last 41 years. “The daily interaction with customers and those that I work with has developed into lifelong friendships,” he said. “My employees are my family and I will honestly miss seeing them every day.”

Thompson plans to keep busy in retirement as he hopes to continue his involvement with civic organizations as well as become involved in the mission field through his church. He also looks forward to traveling and playing golf with his wife, Peggy.

About Justin St. Pierre

As President of Lincoln County Bancorp, Justin St. Pierre oversaw the operations of five community banks in Missouri: Peoples Bank & Trust Co., Bank of Louisiana, Exchange Bank of Northeast Missouri, Peoples Bank of Altenburg and New Frontier Bank. In addition, St. Pierre managed a holding company staff which provides internal banking services to all the banks such as IT, audit, loan review, investments and marketing.

St. Pierre worked as a bank examiner for the Missouri Division of Finance in 1996, before coming to Peoples Bank & Trust in 1998 as a loan officer. He then transitioned to internal loan review within the bank holding company, Lincoln County Bancorp, before becoming President of the organization in 2014.

As President and CEO of Peoples Bank & Trust Co., St. Pierre will be leading over 130 employees into the future of community banking. “I am honored to be a part of this next chapter of Peoples Bank,” said St. Pierre. “We have a talented team of employees that are dedicated to their positions and it is an exciting time to be working at the bank.”

“I am confident Justin has the knowledge, skills and leadership needed to guide Peoples Bank into the future and continue our success as a community bank,” said David Thompson.

Justin St. Pierre, originally from Louisiana, MO, is a graduate of the University of Missouri (1994) and the Graduate School of Banking (2001). He currently sits on the Board of the Missouri Independent Bankers Association, serves as a member of the Independent Community Bankers of America Safety and Soundness Committee and is the Board Treasurer of the First Christian Church of Troy, MO. St. Pierre resides in Troy, MO, along with his wife Christy and two children: Katie and Griffin.

About Scott Hufty

Scott Hufty managed the financial and tax reporting obligations of all five banks under the holding company umbrella in his role as Senior Accountant for Lincoln County Bancorp. When he transitions into his new position of President, Hufty’s duties will shift into overseeing bank affairs at a macro level and ensuring the operational needs of each chartered bank are met.

“I have worked alongside Scott for over a decade now and I am confident he will continue to guide the banks of Lincoln County Bancorp to future success,” said St. Pierre.

Scott Hufty is a graduate of Lindenwood University (2004) and a licensed Certified Public Accountant (2007). He lives in his hometown of Silex, MO with his wife Kelly and two children: Connor and Claire.

About Peoples Bank & Trust Co.

Peoples Bank & Trust Co. is a full service, independent, community bank serving the Missouri market areas of Pike, Lincoln and St. Charles Counties through seven branch locations, with an eighth branch currently under construction and expected to open in Fall of 2019.

Since 1924, Peoples Bank & Trust continues to provide full service banking solutions while maintaining the highest level of customer service. For more information or to see a complete list of products and services, visit our website at www.pbtc.net and follow Peoples Bank & Trust Co. on Twitter and Facebook. Member FDIC.

About Lincoln County Bancorp

Lincoln County Bancorp is a $800 million bank holding company based out of Troy, MO. It is the parent company of five independent, community banks in Missouri: Peoples Bank & Trust Co., Bank of Louisiana, Exchange Bank of Northeast Missouri, Peoples Bank of Altenburg and New Frontier Bank.

Black gloved hand holding social security hard over keyboard

My Identity Has Been Stolen. Now What?

Discovering that your identity has been stolen can be a frightening and overwhelming experience. Here are the steps you should take immediately to protect yourself and minimize the damage:

  • Contact Your Bank and Credit Card Companies: Notify your bank and any credit card companies of the theft. They can help you freeze your accounts, issue new cards, and monitor for suspicious activity.
  • Place a Fraud Alert on Your Credit Reports: Contact one of the major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit report. This will make it harder for identity thieves to open new accounts in your name.
  • File a Report with the Federal Trade Commission (FTC): Visit the FTC’s IdentityTheft.gov website to report the theft and create a recovery plan. The FTC will provide you with a personalized recovery plan and help you track your progress.
  • Contact Local Law Enforcement: File a police report with your local law enforcement agency. This can help you document the theft and may be required by creditors or other entities.
  • Check Your Credit Reports: Obtain a copy of your credit reports from all three major credit bureaus. Review them carefully for any unauthorized accounts or transactions and report any discrepancies.
  • Change Your Passwords: Change the passwords for your online accounts, especially those related to banking, email, and social media. Use strong, unique passwords for each account.
  • Monitor Your Accounts: Keep a close eye on your bank and credit card statements, as well as your credit reports, for any signs of fraudulent activity. Consider enrolling in a credit monitoring service for added protection.


For more detailed information and resources, visit our Scam Prevention page.

Taking these steps can help you regain control and protect your financial well-being. Stay vigilant and proactive to prevent further damage.

Parents shopping in store with child

7 Ways to Save on Back-to-School Shopping

As the back-to-school season approaches, many parents and students are looking for ways to save on essential supplies. Here are seven tips to help you make the most of your budget:

  1. Create a Budget and Stick to It: Before you start shopping, determine how much you can afford to spend. Make a list of necessary items and prioritize them. This will help you avoid impulse purchases and stay within your budget.
  2. Shop Sales and Use Coupons: Keep an eye out for sales, discounts, and coupons. Many stores offer significant savings during the back-to-school season. Combine sales with coupons for even greater discounts.
  3. Buy in Bulk: For items like notebooks, pens, and pencils, consider buying in bulk. This can often be cheaper in the long run, especially if you have multiple children or can share supplies with other families.
  4. Take Advantage of Tax-Free Weekends: Many states offer tax-free weekends during the back-to-school season. Plan your shopping around these dates to save on sales tax.
  5. Use Credit Card Rewards: If you have a credit card that offers rewards, use it for your back-to-school shopping. You can earn points, cash back, or other rewards that can help offset the cost of supplies.
    1. Apply for a VISA Rewards Platinum credit card with Peoples Bank and Trust. As you shop for back-to-school supplies, get rewards points you can redeem on merchandise and travel. Enjoy fraud monitoring and zero fraud liability! Learn about the VISA Rewards Platinum today.
  6. Shop Online: Online retailers often offer competitive prices and exclusive deals. Plus, you can easily compare prices across different websites to find the best deals.
  7. Open a Savings Account: Consider opening a savings account specifically for back-to-school expenses. By setting aside a small amount each month, you can build up a fund to cover these costs without straining your budget.


By following these tips, you can make back-to-school shopping more affordable and stress-free. Happy shopping!

Figures standing around holding hands in circle

The Heart of Our Community: The Role of Local Banks

In the heartland of America, local banks are more than just financial institutions; they are the lifeblood of our communities. As we gearhead into the vibrant month of July, filled with county fairs and community gatherings, it’s the perfect time to celebrate the role of local banks in enriching our lives.

Community Growth and Prosperity

Local banks like us play a crucial role in fostering economic growth and stability:

  • By providing loans and financial services tailored to the needs of local residents and businesses, these banks help to stimulate local economies and create jobs. 
  • They understand the unique challenges and opportunities within our communities and make decisions with the local economy’s best interest at heart.

Personalized Service and Relationships

At Peoples Bank & Trust, customers are not just account numbers; they are neighbors and friends. The bank’s commitment to personalized service means understanding and meeting the financial needs of individuals and local businesses. This relationship-based banking approach ensures that financial decisions, such as granting loans, are made by considering the character and qualifications of clients, not just their credit scores.

Community Involvement and Support

Beyond financial services, local banks are deeply involved in community life. Peoples Bank & Trust actively participates in local events, such as the county fairs in July, contributing to the cultural and social fabric of our towns. Our involvement goes beyond sponsorships; employees volunteer their time and effort to support various causes and organizations, helping to make our communities better places to live.

Boosting Local Economy

By reinvesting in the community, local banks ensure that money stays within the local economy, multiplying its positive impact. This collaborative lending approach allows more businesses to thrive, which in turn supports community members and contributes to a robust local economy.

Our Commitment to You

As we partake in the joyous celebrations of the county fairs this July, we at Peoples Bank & Trust feel privileged to be a part of this wonderful community. Our involvement in local events and initiatives is not just a commitment but a heartfelt expression of our dedication to the place we call home.

So, as we enjoy the laughter and camaraderie at the fairs, let’s remember that it’s the collective spirit of our community that makes us strong. We’re here not just as your bank but as your neighbors, friends, and family, working hand in hand to create a thriving community for generations to come.

Person using financial app on their mobile phone

Venmo, PayPal, Cash App, Zelle: Comparing Popular Payment Apps

Today, peer-to-peer (P2P) payment apps have revolutionized the way we handle money, offering convenience and flexibility for users to send and receive funds with just a few taps on their smartphones. With several options available, it can be challenging to choose the right one for your needs. Let’s compare four popular payment apps: Venmo, PayPal, Cash App, and Zelle, to help you make an informed decision.

Venmo

Venmo is known for its social media integration and ease of use. It allows users to send money to friends and family with a linked bank account, debit card, or credit card. Venmo transactions are public by default, but privacy settings can be adjusted.

Pros:

  • Social feed to share payment descriptions
  • Free transfers with a linked bank account or debit card

Cons:

  • 3% fee for credit card transactions
  • Public transactions may raise privacy concerns

PayPal

As one of the oldest P2P payment services, PayPal offers extensive features beyond just sending and receiving money. It’s widely accepted for online purchases and provides buyer protection on transactions.

Pros:

  • Widely accepted for online payments
  • Buyer and fraud protection

Cons:

  • Fees for instant transfers and credit card usage
  • May freeze accounts for suspicious activity

Cash App

Cash App started as a simple P2P payment service but has evolved into a broader financial platform, offering banking services, stock trading, and even Bitcoin purchasing.

Pros:

  • Ability to invest in stocks and Bitcoin
  • Banking services with a Visa debit card

Cons:

  • 3% fee for credit card payments
  • Instant withdrawal fees of up to 1.75%

Zelle

Zelle stands out for its integration with bank accounts, allowing users to send money directly to someone else’s bank account without needing the app, provided their bank supports Zelle.

Pros:

  • Instant transfers between bank accounts
  • No fees for using the service

Cons:

  • Limited to the U.S.
  • No option to cancel payments once sent

Comparison Chart

Here’s a quick comparison chart to summarize the key features of each app:

FeatureVenmoPayPalCash AppZelle
Fees3% CCVaried3% CCNone
InvestmentNoNoYesNo
Instant TransfersYesYesYesYes
InternationalNoYesNoNo
Social FeaturesYesNoNoNo
(CC = Credit Card)

We hope this comparison helps you choose the right payment app for your needs. Remember to consider the fees, features, and the financial habits of your friends and family when making your choice.

Easily send your friends and family money through our app by enrolling in Zelle! Simply log into our app, select “Transfer and Pay,” then “Send money with Zelle,” and you’ll be on your way to sending and receiving money easily, quickly and securely! Learn more about it here.

Borrowers Guide

The Borrower’s Guide: Getting the Perfect Home Equity Loan

For homeowners, home equity loans can provide a helpful financial resource. To make the most of them, it’s important to first understand the basics. In this guide, we’ll break down the different aspects of home equity loans into simple terms, ensuring you’re well-informed and confident.

Understanding Home Equity Loans

A home equity loan is a type of loan that allows you to borrow money using the equity you’ve built up in your home as collateral. Equity is the difference between the current value of your home and the amount you still owe on your mortgage.

Assessing Your Finances 

Before jumping into the world of home equity loans, it’s essential to assess your financial situation thoroughly. This step ensures you’re well-prepared and can make informed decisions. Here are simple steps to help you evaluate your finances before applying for a home equity loan.

  1. Calculate your home’s equity 
  2. Check your credit score
  3. Evaluate your income and expenses
  4. Estimate your loan amount and monthly payments
  5. Consider your loan purpose 
  6. Prepare for additional costs 
  7. Anticipate future changes

Choosing the Right Home Equity Loan

Picking the perfect home equity loan involves a few key decisions:

  • Type of Loan: Decide between fixed-rate (predictable payments) and variable-rate (potential rate changes) loans based on your risk tolerance.
  • Loan Terms: Choose a repayment period that suits your budget and goals, considering shorter terms for less interest overall.
  • Interest Rates and Fees: Compare rates and fees from different lenders to ensure a fair deal and transparent costs.
  • Loan Amount: Borrow within your means and cover necessary expenses without overburdening your finances.
  • Lender Reputation: Opt for a reputable lender known for good customer service and flexibility if your circumstances change.
  • Prepayment Penalties: Avoid loans with penalties if you plan to repay early.
  • Loan Purpose and Tax Impact: Align the loan purpose with your needs and consult a tax advisor to understand potential deductions.

By considering these factors, you can select a home equity loan that aligns with your financial situation and goals.

Application Process

Once you’ve chosen the ideal home equity loan, the application process is straightforward, containing these steps:

  1. Gather Documentation: Compile necessary documents like income proof, property details, and identification.
  2. Complete the Application: Fill out the lender’s application form accurately and provide the required information.
  3. Property Valuation: Lenders evaluate your property’s value through an appraisal process.
  4. Lender Review: The lender assesses your application, credit history, and property valuation.
  5. Loan Offer: Upon approval, you’ll receive a loan offer detailing terms, rates, and costs.
  6. Acceptance: Accept the offer, set a closing date, and prepare for signing.
  7. Closing and Disbursement: Complete the closing process, sign documents, and receive the loan funds.
  8. Repayment: Start making regular payments based on the agreed terms.

Now that you’ve gained a clear understanding of home equity loans, you’re better equipped to make informed decisions about your financial future. 

At Peoples Bank & Trust, we’re here to support your financial aspirations. Our team of experts is ready to guide you through the home equity loan process, helping you secure the funds you need with favorable terms and competitive rates. Don’t hesitate to take the next step towards achieving your goals. Contact us today to explore how a home equity loan from Peoples Bank & Trust can make your dreams a reality!

AI in Banking

Artificial Intelligence’s Impact on Banking: Transforming the Customer Experience

Artificial Intelligence (AI) has emerged as a game-changer in various industries, and banking is no exception. The integration of AI technologies has revolutionized the way banks operate and interact with customers. One of the most significant transformations brought about by AI is the enhancement of the customer experience. In this blog, we will delve into how AI is reshaping the banking sector and elevating customer satisfaction to new heights.

Personalization

AI is now delivering individualized financial solutions to customers. From delving into your financial data to understanding spending habits and goals, to crafting tailored recommendations such as ideal investments or savings plans, AI’s deep insights guide you towards informed financial decisions. Effortlessly, AI keeps you in the financial loop with timely alerts, ensuring you stay on track. This new level of guidance empowers you to make choices aligned with your aspirations, making banking not just personal, but intuitive and empowering.

Virtual Assistants and Chatbots

In modern banking, virtual assistants and chatbots have revolutionized customer support. These digital helpers are available around the clock, providing instant assistance and information. They act as your personal banking guides, answering queries, offering explanations, and helping with tasks like checking your balance or transferring funds. Their user-friendly interfaces make interactions easy for everyone, ensuring you don’t need to be a tech expert to navigate them. 

Fraud Detection and Prevention

In the world of banking, your security matters, and AI is at the forefront of safeguarding your accounts. AI closely monitors your transactions, detecting any unusual activities and flagging potential threats. It ensures a rapid response by alerting the bank’s security team, and with each encounter, AI learns and becomes even better at identifying new fraud tactics. Through the analysis of extensive data, AI enables banks to implement advanced security measures that protect your personal and financial information. 

Credit Scoring and Risk Assessment

AI has revolutionized credit scoring and risk management in banking, creating a fairer and more inclusive system. It goes beyond traditional credit metrics, considering a wide array of factors to offer credit access to those with limited credit history. By incorporating diverse data sources like social media and online behavior, AI ensures that lending decisions are inclusive and reflective of individual financial behavior. Moreover, AI-driven processes help mitigate unconscious biases, promoting equitable access to financial opportunities. Through its predictive capabilities, AI enhances risk assessment accuracy, benefiting both lenders and borrowers by tailoring loan terms to individual circumstances.

Predictive Analytics for Customer Behavior

By analyzing your past actions, AI anticipates your future moves, allowing your bank to offer timely services and solutions tailored to you. Whether it’s suggesting a savings plan based on your spending habits or providing credit options aligned with your goals, AI’s insights lead to recommendations that match your unique needs. No more sifting through irrelevant offers – AI ensures that the promotions and deals you receive are perfectly suited to your interests.  

If you’re excited about experiencing the transformative power of AI in banking, look no further than Peoples Bank & Trust. Join us on this journey of innovation and convenience as we leverage cutting-edge AI technologies to provide you with a seamless, secure, and personalized banking experience. Your financial aspirations are our priority, and AI is our tool to make your banking experience truly exceptional. Discover the future of banking with Peoples Bank & Trust today!

Get the Most Out of Your Rewards

Getting the Most Out of Your Rewards: Christmas Shopping Edition

The holiday season is upon us! As we gear up for the most wonderful time of the year, it’s not just the spirit of giving that warms our hearts; it’s also the excitement of receiving rewards and making the most out of our Christmas shopping endeavors. In today’s festive guide, we delve into the art of maximizing rewards during the holiday season – a time when every purchase can bring a little extra sparkle to your holiday celebrations. 

Santa’s Secret: Plan Ahead

  • When it comes to getting the most out of your rewards while Christmas shopping, the early bird gets the best deals! Create a plan ahead of time including reviewing your rewards program, creating a shopping list, and setting a budget! 

Discover the Power of Points Perks 

  • Many credit cards offer exclusive discounts, deals, and bonus rewards during the holiday season. Check for partnerships with retailers and online stores to get the most out of your rewards. Don’t miss out on an opportunity to multiply your festive joy! 

Cashback Wonderland 

  • Many credit cards offer the option to earn cashback on your everyday expenses. During the holiday season, use your cashback rewards to replenish your budget or treat yourself! Every swipe is like getting a little extra Santa surprise! 

When In Doubt, Get a Gift Card

  • If you are struggling to find the perfect present, consider giving a gift card. Gift cards are versatile, and some rewards programs allow you to redeem points on gift cards! 

Spread Christmas Cheer with Travel Rewards 

  • If your credit card rewards include travel miles, the holiday season is the perfect time to explore magical travel options. You can turn your rewards into an unforgettable holiday experience by using your travel rewards this holiday season. 

Safeguard Your Information 

  • As you begin Christmas shopping, whether online or in-store, it’s crucial to prioritize security. Use your credit card’s security features such as contactless payments to help protect your financial information and regularly review your credit card statements for any unauthorized transactions. 

Leverage Online Rewards

  • Christmas shopping is now easier than ever with online options and your credit card can make the experience even sweeter! Some credit cards offer bonus rewards for online purchases, so be sure to review your credit card’s offerings to find out if you can earn more by Christmas shopping online! 

Earn Rewards Responsibly 

  • With the excitement of the holiday season and the multitude of reward options, don’t forget to set budgets and stick to them. You can maximize your rewards without losing sight of your financial goals by staying within your budget and not overspending. 

Make this holiday season more festive than ever by unleashing the potential of your credit card rewards! To learn more about our credit card options at Peoples Bank & Trust, head on over to our website or contact us. We hope that you have a joyful and rewarding holiday season! 

Financial Planning 2024

Get Ahead: Begin Your Financial Planning Now for 2024

As the new year approaches, there’s no better time to lay the groundwork for your financial success. Whether you’re aiming to save for a major purchase, build an emergency fund, invest wisely, or simply gain better control over your finances, careful planning and strategic decision-making are essential. In this blog, we’ll walk you through a series of insightful strategies to empower you to take charge of your financial future in 2024.

Assess Your Current Financial Situation

Assessing your current financial situation allows you to gain an understanding of where your finances stand. It helps you to get a clear picture of your income and expenses, how much you owe (debts), and what you own (assets). It is a starting point for your financial journey. By understanding these numbers, you’ll know how much money is coming in, how much is going out, and where you might have room for improvement. 

Define Financial Goals for the New Year

Defining your financial goals for the new year means laying out what you want to achieve with your money. These goals could include things like saving a certain amount of money, paying off debts, or investing in the future. When you set specific goals, you’re giving yourself a roadmap to follow. It helps you focus on where you want to go financially and gives you a sense of direction for your financial decisions. By having these goals in mind, you’re more likely to make choices that align with your priorities and move you closer to what you want to accomplish with your finances in the coming year.

Craft a Budget

Creating a budget involves making a plan for how you’ll use your money. You decide how much you’ll spend on things like bills, groceries, and entertainment. By setting limits and tracking your spending, you can make sure that you’re not spending more than you earn and that you’re directing your money towards the things that matter most to you. A budget gives you a clear picture of your financial choices and helps you make adjustments if you see you’re going off track. It’s a practical tool that puts you in control of your money, making your financial journey smoother and more organized.

Strategize Tackling Debt

Coming up with a plan to tackle your debt in the upcoming year involves creating a smart approach to paying back money you owe. It should be a step-by-step strategy to gradually lighten your financial load. You’ll prioritize which debts to focus on, whether it’s credit card balances, loans, or other obligations. By making consistent payments and considering techniques like consolidating debts or negotiating with creditors, you can make steady progress toward becoming debt-free. This strategy empowers you to take control of your financial well-being, alleviating stress and setting the stage for a more stable future.

Explore Investment Opportunities

Exploring investment opportunities for the upcoming year means investigating ways to grow your money over time. Whether you’re considering stocks, bonds, real estate, or retirement accounts, each option has its own potential for returns and risks. Diversifying your investments – spreading your money across different types – can help you manage risk while aiming for growth. By learning about various investment avenues and aligning them with your goals, you’re taking steps toward building a stronger financial foundation and potentially reaping rewards down the road.

Plan for Taxes

Preparing for taxes in the upcoming year involves getting your financial documents in order and making strategic choices to optimize your tax situation. By exploring deductions, tax credits, and tax-advantaged accounts, you can potentially reduce your tax burden. You can use various tax strategies to create a tax plan that works in your favor. Planning for taxes ahead of time helps you stay in control of your finances, ensuring that you’re not paying more than necessary and allowing you to make the most of your hard-earned money.

Taking control of your finances is within your reach and now is the time to put these insights into action, shaping your financial landscape for a brighter tomorrow. At Peoples Bank & Trust, we are here to guide you every step of the way. Connect with us to explore financial solutions that align with your goals, and let’s work together to make 2024 a year of financial achievements.