Tag Archives: security

Black gloved hand holding social security hard over keyboard

My Identity Has Been Stolen. Now What?

Discovering that your identity has been stolen can be a frightening and overwhelming experience. Here are the steps you should take immediately to protect yourself and minimize the damage:

  • Contact Your Bank and Credit Card Companies: Notify your bank and any credit card companies of the theft. They can help you freeze your accounts, issue new cards, and monitor for suspicious activity.
  • Place a Fraud Alert on Your Credit Reports: Contact one of the major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit report. This will make it harder for identity thieves to open new accounts in your name.
  • File a Report with the Federal Trade Commission (FTC): Visit the FTC’s IdentityTheft.gov website to report the theft and create a recovery plan. The FTC will provide you with a personalized recovery plan and help you track your progress.
  • Contact Local Law Enforcement: File a police report with your local law enforcement agency. This can help you document the theft and may be required by creditors or other entities.
  • Check Your Credit Reports: Obtain a copy of your credit reports from all three major credit bureaus. Review them carefully for any unauthorized accounts or transactions and report any discrepancies.
  • Change Your Passwords: Change the passwords for your online accounts, especially those related to banking, email, and social media. Use strong, unique passwords for each account.
  • Monitor Your Accounts: Keep a close eye on your bank and credit card statements, as well as your credit reports, for any signs of fraudulent activity. Consider enrolling in a credit monitoring service for added protection.


For more detailed information and resources, visit our Scam Prevention page.

Taking these steps can help you regain control and protect your financial well-being. Stay vigilant and proactive to prevent further damage.

Phone with lock symbol on it in front of an open laptop

Digital Deception: How to Identify and Avoid Online Banking Scams

Staying Safe Online

In the digital age, banking has never been more convenient. But with this convenience comes a new wave of cyber threats that can catch even the savviest of us off guard. Online banking scams are on the rise, and it’s crucial to stay one step ahead. Let’s dive into the murky waters of digital deception and learn how to keep your finances secure.

The Latest Online Banking Scams 

Scammers are constantly finding new ways to trick us. Here are some of the latest and most common tactics we’ve seen:

  1. Investment Scams: These scams top the list with reported losses in the billions, where fraudsters lure victims with promises of high returns on investments.
  2. Impersonation Scams: Scammers impersonate business or government officials to steal money or personal information, often using intimidation tactics.
  3. Payment Method Scams: Fraudsters prefer bank transfers and cryptocurrency for scam payments, leading to significant losses for victims. They will even use peer-to-peer payment apps like Zelle.
  4. Social Media Scams: A large portion of scams originate on social media platforms, with scammers using fake profiles or ads to deceive users. In fact, the Better Business Bureau (BBB) 2022 Online Scams Report found that many people commonly found themselves the victims of a scam after trying to buy a puppy online. This was due to scammers purchasing ads for their fake e-commerce websites for social media. Around 44% of social media scams from January to June of 2023 were connected to online shopping.
  5. AI-Powered Scams: Artificial intelligence is being used to create convincing phishing messages and deepfakes, making scams more believable.
  6. Student Loan Forgiveness Scams: Scammers exploit the confusion around student loan forgiveness programs to trick victims into paying fake fees or sharing personal information.
  7. Phone Scams: Including robocalls and impersonators, phone scams use smartphones’ capabilities to install malware or extract personal data.
  8. Job Scams: Offering fake employment opportunities, scammers may ask for personal information or payment to “secure” a job.
  9. Money-Making Opportunity Scams: Victims are enticed with the prospect of easy money, only to find themselves defrauded.
  10. Prize and Grant Scams: Scammers promise fake prizes or grants, requesting payment or personal details to claim the supposed reward.

Recognizing the Red Flags 

So, how can you spot these scams? Here are some telltale signs:

  • Urgency: Scammers often create a sense of urgency, pressuring you to act quickly.
  • Unsolicited contact: Be wary of unexpected calls, emails, or texts asking for personal information.
  • Suspicious links: Hover over links to see where they really lead before clicking.
  • Requests for sensitive information: Your bank will never ask for your password or PIN via email or text.

Avoiding the Traps 

Here are some practical steps to protect yourself:

  • Secure your devices: Use reputable antivirus software and keep it updated.
  • Be skeptical: If something feels off, trust your instincts and verify through official channels.
  • Strong passwords: Create complex passwords and change them regularly.
  • Monitor your accounts: Regularly check your bank statements for any unauthorized transactions.

We’re Your Shield Against Scams 

At Peoples Bank and Trust, we’re committed to your financial safety. Our security measures and vigilant fraud monitoring are like a digital fortress around your finances. We’re here to educate and empower you, so you can bank online with confidence. Remember, if you ever have doubts about the legitimacy of a communication, reach out to us directly. Your peace of mind is our top priority.

Stay informed, stay skeptical, and stay safe. With the right knowledge and tools, you can protect yourself from the digital deceivers looking to disrupt your financial harmony.

What to do if You’ve Shopped at a Breached Store

Identity Theft

If you shop at national companies such as Home Depot, Target, or Ebay, you may have been the victim of a data breach in the past several years. With an increasing risk of customer data infiltration, many consumers have had to navigate the tricky route to re-establishing their finances. At Peoples Bank & Trust, we want show you the simple steps to help get you back on track once your personal information has been in jeopardy.

  1. Check the affected account.

Asses the damages, if any, to your credit or debit card. If any transactions aren’t in line with your spending, alert your bank or financial institution immediately to counteract any false usage. The sooner you communicate any false usage, the easier it is to get it removed.

 

  1. Cancel the card and request a replacement.

 Once a financial institution is made aware of a store breach they will typically alert any affected customers. However, to err on the side of safety, always call your bank or credit lender to ensure that you will be receiving a new card.

  1. Pull your credit report.

Once you have put out any fires on your affected credit or debit card, you can pull your full credit report to determine if any additional financial information was affected. Your credit report will reveal how many inquiries have been made, in addition to any outstanding payments that may be affecting your score. If something is not accurate with your report, contact each three credit bureau’s to report the fraud. Then file a police report, and call the designated creditors to alert them as well.

  1. Update recurring payments with new information.

Between utility bills, cell phone plans, and online subscriptions, there are plenty of accounts that will need your new card information. Once you receive your new credit or debit card be sure to update any recurring expenses.

accounts that will need your new card information. Once you receive your new credit or debit card be sure to update any recurring expenses.

  1. Continually monitor your accounts.

Keep tabs on your affected and non-affected accounts to be certain nothing else was tampered with during the breach. If you see something out of place, alert your bank or financial institution immediately.

No matter your financial state, Peoples Bank & Trust is here to help you succeed. If you want to learn how you can personally protect your personal finances, check out our blog!